tylerdurdenphi wrote:I purchased a projector last week from Woot, UPS said it was delivered to my front door but it never was.

I've reached out to UPS would told me over and over to speak with Woot/Amazon and then I emailed Woot and I am haven't heard anything in a few days.

Right now I am out over $550 and a projector and it seems like no one is there to help. Are there any better contact phone numbers?

I've forwarded your message on to Member Services to help assist you with your order. Please check your email and also return here to find out the status of this issue.

Sincerely,
Woot Staff

tylerdurdenphi wrote:Thank you, is there something that I am supposed to do in a situation like this, couldn't find documentation on how to proceed.

You can always check out the "What is Woot?" page for FAQ and ways to reach us. Usually you can write us at service@woot.com and we'll be glad to answer any questions or concerns you may have regarding your order.

Sincerely,
Woot Staff

P.S We also apologize, we have very few Member Services staffers on the weekend, but someone should come along soon and help you with your issue.

tylerdurdenphi wrote:Still haven't heard anything, will I just be out of $550+?

Member Services has informed me that they have contacted you to help assist you with your order. Please post here if you have any further issues.


Sincerely,
Woot Staff